HEARO Thermal Monitoring — Stark County DODD Contract #2558727
Important: This system supports the people keeping your loved one safe — it does not replace them. No existing supports are removed until the team has real data showing the system is reliable for this person. This is a gradual shift, not an overnight switch.
Complete all 8 sections during Phase 1 (Research & Identify). Update as the participant moves through the gradual shift phases.
A1 Case Snapshot
Current Supports
Primary Caregiver Concerns
Seizure History
A2 Recommended Approach
Claim Scope Statement
What this configuration can and cannot detect for this individual. Include limitations.
CtLC Scorecard Results
A3 Responder Model & SLAs
Role
Name / Agency
Contact
Acknowledgment SLA
Intervention SLA
Primary on-site staff
Remote Support
Family / Guardian
Backup responder
Emergency (911)
Protocol: ___
A4 Triggers & Thresholds
Event Trigger
Threshold
Classification
Action Required
Out-of-bed
Floor presence
Prolonged immobility
Repeated sit-to-stand
Prolonged bathroom/away
Other: ___
A5 Escalation Ladder
Time from Alert
Action
Responsible
0–2 min
2–5 min
5–10 min
10–15 min
15+ min / no response
Life-Safety Criteria (call 911 immediately)
A6 Documentation Standard & QA
Required Event Note Fields
Event type and timestamp
Staff response action and time
Outcome (resolved / escalated / false positive)
Any physical contact or intervention
Follow-up needed (yes/no + details)
QA Sampling Plan
A7 Metrics & Cadence
KPI
Target
Reporting Cadence
System uptime
Alert response time (avg)
False positive rate
SLA compliance (%)
Seizure-related event capture
Caregiver confidence score
Reporting cadence: weekly for first month, then biweekly. See Monthly Update Template for report structure.